Shipping policy

Shipping Policy

Last Updated: June 25, 2026

At Evermont, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1 to 6 business days after payment has been successfully confirmed.

During periods of high demand, holidays, or promotional events, processing may take the full processing timeframe.

Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

The total estimated delivery time, including order processing and shipping, is 1 to 25 business days from the date your order is placed.

Many orders arrive sooner, but delivery times may vary depending on your location and local carrier operations.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after your tracking number has been issued.

Shipping Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Customs inspections
Severe weather conditions
High shipping volumes
Carrier operational delays
Public holidays
Incorrect or incomplete shipping information provided by the customer

Evermont is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already entered processing or has been shipped, we may be unable to modify the shipping address.

Any additional shipping costs resulting from an incorrect address may be the customer's responsibility.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us immediately at:

support@evermontgear.com

Our team will work with the shipping carrier to investigate the issue and provide an appropriate solution, which may include a replacement or refund when applicable.