Contact information

Contact Information

Last Updated: June 25, 2026

At Evermont, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or anything else, we're here to help.

Customer Support

Email: support@evermontgear.com

Website: https://evermontgear.com

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24 to 48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

Your full name
Your order number
The email address used for your purchase
A detailed description of your question or issue
Photos (if your inquiry relates to a damaged, defective, or incorrect item)

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information.

If you cannot locate your tracking email, please contact our support team and we'll be happy to assist you.

Returns & Refunds

For return requests, please contact us by email before sending any item back.

Our support team will provide the appropriate return instructions after reviewing your request.

Business Information

Store Name: Evermont